Courses

Siebel CRM Configuration

Using Siebel CRM 

Introducing Siebel Applications
Using the Siebel Web Client
Working with Siebel Data

Access Control ad Organization Setup
Responsibilities and Views
Users, Positions, and Organizations
Controlling Access to Customer Data
Catalogs and Master Data

Physical Architecture ad Management
The Siebel Web Architecture
Server Components and Parameters
Server Management
Siebel Client Types

Siebel Application Architecture
Siebel Application Architecture
Using Siebel Tools to Examine Object Definitions
The Siebel Data Model
Siebel Business Components
Siebel Party Business Components
Siebel Business Objects
Configuration Strategy
The Configuration Process

Application Configuration
Managing Object Definitions
Editing ad Compiling Object Definitions
UI Layer Configuration: Web Templates
UI Layer Configuration: Applets
UI Layer Configuration: Applications, Screens, ad Views
UI Layer Configuration: Drilldowns
Business Layer Configuration: Joins
Business Layer Configuration: Existing Business Components and Fields
Business Layer Configuration: new Business Components and Fields
Business Layer Configuration: Pick lists
Configuring Multi-Value Groups
Data Layer Configuration

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